No. 1 Small Employer: LAN Systems

gfbf-2Allison Shirreffs, Contributing Writer for the Atlanta Business Chronicle

According to a Pew Research Center study, in 2015 millennials became the largest generation in the U.S. workforce, and they brought with them a new perception of office life.

In some ways, no one is more surprised than Hester that LAN Systems has been able to maintain its position as a top three Atlanta Business Chronicle Best Place to Work in the small employer category for three years running. This year, the company takes the top spot.

“It’s hard for us to be a best place to work,” she said, explaining that it’s not easy to keep up with technology. “We don’t have foosball or beer on tap and we’re not all going to go on a cruise together. But we’re here, together, every single day working on behalf of each other and of our clients.”

To ensure a good cultural fit, Hester interviews all potential hires. “I stress that we want team members who believe a rising tide lifts all boats,” she said. Once folks are hired, they’re assigned a Sherpa, a fellow employee who helps them onboard quickly and successfully. The company has a technology lab where employees practice their skills. To improve communication, work productivity and teamwork, LAN Systems implemented various programs that help employees boost their interpersonal skills and emotional intelligence.

Last year, the company was chosen as a Google fiber technology partner and the company implemented a “My IT best practices” initiative that enabled LAN Systems to standardize best practices. This provides consistency not only for customers, but for LAN Systems’ engineers and technicians.

“People hate uncertainly,” explained Hester. “It’s so important for the customer to have a pleasant experience. It has to be consistent no matter who you speak with or who you work with.”

To give back to the community, LAN Systems works with technology and philanthropic organizations such as TechBridge and Rotary International. Individually, Hester donates her time to outreach with women via groups such as Women in Technology and the Gwinnett Coalition for Health and Human Services.


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About Mary

Mary is the CEO of LAN Systems. She is an electrical engineer who feels her greatest strength is the ability to connect with people. LAN Systems provides IT managed services and solutions to growing companies and non-profit organizations. You can contact Mary at

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