Your Package Has Been Returned and Your SSL Certificate is Suspended!

We have a very good Spam filter, but still every now and then a phishing email will slip through.  My business email is easy to find so I get  a wide assortment of unsolicited emails. This week I received a deviation on a scam that has been around for years - your package was returned and click this link to get it.  I also received one that my LogMein SSL Certificate had been suspended - click here to fix. Of course, the links are malicious and at least, would come with some irritating pop-ups and at worse, steal your identity, seize your system and ruin your computer. These exploits are designed to cause an immediate emotional response that will make you click before your think.  Because if you look closer, the fraud is apparent.  The mail and parcel carriers do not typically use email for package routing information although some will let you elect mobile or email notification.  The … [Read more...]

What do Confucious, Abraham Lincoln and Donald Trump have in common…

… they are quoted hundreds of times a day on Twitter. For the record, I like a motivational quote as much as then next gal.  The targeted quote used to introduce an article or chapter can be informational and inspirational, but thousands of quotes a day on Twitter are just Internet fodder. Successful social media aficionados have to post and tweet many times a day even if they have nothing of consequence to say.  Right?   No. You can reach your desired audience with interesting and beneficial information while maintaining your decorum.  Got to use a quote here – “Less is more” Robert Browning Etiquette in the virtual space has the same rules as in the physical space.  You would never spam someone at a dinner party and if you did, you wouldn’t be invited again.  Before jumping into your sales pitch, you’d take time to get to know the person and establish rapport. Before sending … [Read more...]

Wait! Before you send that email…

… go visit your customer or pick up the phone or look over the cubicle to see if anyone’s home. In this fast-paced, digital, virtual world, we often opt for the electronic message and the virtual experience. There are many amusing stories like the students that text message as they walk past each other at school; parents that are amazed their offspring will answer a text message, but not a phone call; and musing over the abundance of tweets about the cuisine for breakfast, lunch and dinner. At the risk of seeming to be “way back in the 90’s,” opt for the personal interaction and show someone that you really care.  There is nothing like a happy voice or a smiling face to make us feel human. Time for full disclosure, I read and send many emails – too many emails. I text a little and tweet, but I do enjoy talking on the phone and face-to-face conversations.  Most people do. Being … [Read more...]