OMG IONO Wa UR Saying!

Every generation has its slang and every industry its acronyms.  Most of these abbreviations are just alphabet soup to outsiders.  But if you are going to join an industry or snoop on your teenagers, you have to learn the lingo. There are many abbreviations that have multiple meanings.  Take GIS – I learned it as Gas Insulated Substation.  The first time I heard GIS used as meaning Geographic Information System, it was in the context of “we need to update the GIS with the latest maps.”  It didn’t make any sense at all.  At the risk of embarrassing myself and sounding stupid, I asked what does GIS mean? You’d have thought I had two heads.  After that I made a policy that acronyms have to be defined before they are used. I compiled a list of acronyms for our industry and put them in a manual and later and eBook. Not many people want to know what SCADA (Supervisory Control and Data … [Read more...]

Wait! Before you send that email…

… go visit your customer or pick up the phone or look over the cubicle to see if anyone’s home. In this fast-paced, digital, virtual world, we often opt for the electronic message and the virtual experience. There are many amusing stories like the students that text message as they walk past each other at school; parents that are amazed their offspring will answer a text message, but not a phone call; and musing over the abundance of tweets about the cuisine for breakfast, lunch and dinner. At the risk of seeming to be “way back in the 90’s,” opt for the personal interaction and show someone that you really care.  There is nothing like a happy voice or a smiling face to make us feel human. Time for full disclosure, I read and send many emails – too many emails. I text a little and tweet, but I do enjoy talking on the phone and face-to-face conversations.  Most people do. Being … [Read more...]

Mary Hester joins AtlantaSmall.biz as contributor

Mary Hester’s profile on AtlantaSmall.biz Posted using ShareThis … [Read more...]

Fighting Spam

Over 90% of email is unsolicited and unwanted. Junk emails flood the electronic delivery system with messages that we just don’t want and phishing schemes fool millions each year.  These abuses waste time and resources and are one of the biggest productivity drains that businesses face. Unfortunately, you can’t get rid of all spam but you can manage the problem and protect your business from incidental damage.  Make sure you have a clear email policy and train users so they don’t fall for spam tricks. Use a Spam Filter – although spammers work on beating the filter, this is your best first defense. Never reply to spam, not even to unsubscribe – often this just confirms your email is valid. Disable automatic downloading of HTML pictures -  spammers get confirmation that you opened the message if the graphics (pictures) are downloaded. Don’t participate in chain emails – these … [Read more...]

Desktop Upgrades

You’ve had your business desktops for a couple of years and they have gotten noticeably slower.  The staff wants new, fast and fancy PCs but you are just not sure if that is a good use of your resources.  You want everyone to be as efficient and productive as possible so it’s time to do a computer ROI analysis. When discussing desktop upgrades, there are several strategies to use and many ways to mix-n-match them. You can upgrade your existing desktop to extend its life, you can move to a desktop virtualized environment, you can use online software services or you can use a combination of all.  Our overview gives some of the most common choices, but it is not exhaustive. There are many ways to solve this complex issue. 1)   If you have desktops that the user accesses for programs and files, consider these ideas: a) Upgrade memory b) Move local disk storage to a … [Read more...]